11/09/2024 às 11:16

How to Change Passenger's Name on an American Airlines Ticket: A Comprehensive Guide

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8min de leitura

American Airlines, like most major airlines, has policies in place that allow passengers to correct errors or change names on their tickets. However, these changes are often subject to restrictions, fees, and specific processes that can vary depending on the type of ticket purchased, the reason for the name change, and whether the flight is domestic or international.

In this comprehensive guide, we will walk you through the step-by-step process of changing a passenger’s name on an American Airlines ticket, provide helpful tips, and cover frequently asked questions.

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1. Understanding American Airlines’ Name Change Policy

American Airlines has a well-defined policy for changing the passenger's name on a ticket, but it’s essential to understand the distinction between name changes and name corrections. The airline does not allow the transfer of a ticket from one person to another (i.e., a full name change). However, they do allow name corrections in cases of minor typographical errors, name order changes, or legal name changes (e.g., after marriage or divorce).

Key Points of the Policy:

  • Name changes are not allowed for switching the ticket to a different person.
  • Name corrections are allowed, but only for minor errors or legal reasons.
  • Fees may apply depending on the type of correction and the fare class of the ticket.

It’s crucial to know that if the name on your ticket doesn’t match your government-issued ID exactly, you may be denied boarding. This is why it's essential to correct any mistakes before your travel date.

2. Types of Name Changes Permitted

There are three primary categories of name changes that American Airlines allows:

a. Minor Typographical Errors

This refers to small mistakes such as spelling errors (for example, “Jon” instead of “John”) or misplaced letters. These can usually be corrected without much hassle.

b. Name Order Changes

If your first and last names were entered in reverse order during the booking process, American Airlines will allow you to correct this mistake.

c. Legal Name Changes

In the case of legal changes, such as marriage, divorce, or gender transition, American Airlines permits changes to the ticket name. You will likely need to provide supporting documentation to make this change.

3. Steps to Change a Name on an American Airlines Ticket

Step 1: Check Your Ticket

Before initiating a name change request, carefully review your ticket and American Airlines' policies to determine whether your name change qualifies as a correction or whether it’s an error that can be fixed without transferring the ticket.

Step 2: Contact American Airlines Customer Service

The easiest way to correct a name is by contacting American Airlines directly. There are two ways to do this:

  • By phone: Call American Airlines’ customer service line at 1-800-433-7300 (for domestic flights). For international flights, use the appropriate regional contact number.
  • Online: Some minor name changes can be made directly through your booking account on the American Airlines website or mobile app.

Step 3: Provide Your Booking Details

Once you are connected with a customer service representative, provide them with your booking reference number, the incorrect name, and the correct spelling or change you want to make.

Step 4: Submit Documentation (if necessary)

For legal name changes, such as a marriage or divorce, you will need to submit proof of your name change. This can include:

  • A marriage certificate
  • A divorce decree
  • A court order showing a legal name change

The representative will guide you through the process of submitting these documents.

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Step 5: Confirm the Changes

Once the name change is processed, the customer service representative will confirm the updated booking information. Be sure to review the updated ticket details to ensure everything is correct.

Step 6: Pay Any Fees (if applicable)

Depending on the type of ticket you have and the nature of the correction, you may be required to pay a name change fee. You will be informed of this charge during the call or online process.

4. Name Change Fees and Associated Costs

The fees associated with name changes on American Airlines vary depending on several factors, including:

  • The type of fare purchased
  • Whether the ticket is for a domestic or international flight
  • The type of name change being requested (e.g., typographical error vs. legal name change)

Generally, minor name corrections do not incur a fee, but there may be a service charge for more significant changes, especially for international tickets.

Fee Overview:

  • Minor Corrections (e.g., typographical errors): Usually free of charge
  • Legal Name Changes: May incur a fee depending on the fare class and specific circumstances
  • Name Transfers (changing the passenger): Not allowed under any circumstances

It’s important to verify any fees with the customer service representative when you initiate the name change process.


5. What Happens if You Don't Correct a Name on a Ticket?

If the name on your ticket doesn’t exactly match the name on your government-issued ID, you may run into serious issues during the check-in process. TSA (Transportation Security Administration) requires that the name on the ticket exactly match your ID for security purposes. If you arrive at the airport with a mismatched ticket and ID, the following may happen:

  • You may be denied boarding.
  • You may be subject to rebooking fees, which can be costly.
  • The entire ticket may be voided, resulting in the loss of the fare paid.

Thus, it is critical to address any name discrepancies well in advance of your flight.


6. Documents You Might Need for a Name Change

If you are requesting a name change due to a legal reason, you may need to provide one or more of the following documents:

  • Marriage certificate (if changing your name after marriage)
  • Divorce decree (if reverting to your maiden name or making another legal name change after divorce)
  • Court order (if changing your name for any other legal reason)
  • Government-issued ID with your updated name

If you’re correcting a minor error, such as a misspelling or name order mistake, documentation is usually not required.


7. How to Avoid Name Change Issues

To avoid complications related to name changes, consider the following tips when booking your American Airlines flight:

a. Double-Check Your Information

Always double-check the spelling and order of your name before finalizing a flight booking. This simple step can prevent future headaches.

b. Book with Your Legal Name

Make sure the name on your ticket matches your government-issued ID, passport, or other identification exactly. Even small variations can cause problems at the airport.

c. Consider Future Legal Name Changes

If you are planning a name change (due to marriage, divorce, or any other reason) around the time of your flight, try to book your ticket under the name that will be on your ID when you travel.

d. Contact American Airlines Early

If you notice an error or know that you will need to change your name, contact American Airlines as soon as possible. The earlier you initiate the process, the more likely it is that you can avoid fees or complications.

8. Frequently Asked Questions (FAQs)

Q1: Can I change the name on my American Airlines ticket to someone else’s name?

No, American Airlines does not allow name transfers. You cannot change the passenger’s name to a different person. Tickets are non-transferable.

Q2: How much does it cost to change the name on an American Airlines ticket?

The cost depends on the type of ticket and the nature of the name change. Minor corrections (like fixing a spelling mistake) are usually free, while legal name changes may incur a fee. Always check with American Airlines for the most accurate information.

Q3: Can I correct a name online or do I have to call customer service?

For minor corrections, you may be able to update the name through your account on the American Airlines website or mobile app. However, for more significant changes (such as a legal name change), you’ll likely need to call customer service.

Q4: What should I do if I booked my ticket under my maiden name but my ID has my married name?

In this case, you should contact American Airlines customer service to request a legal name change. Be prepared to provide documentation, such as your marriage certificate, to support the change.

Q5: Can I travel if my name is misspelled on my ticket?

While some airlines may allow small discrepancies, it is generally not recommended. The name on your ticket should exactly match the name on your government-issued ID. To avoid being denied boarding, correct any mistakes as soon as possible.

Q6: How long does it take to process a name change?

The time it takes to process a name change varies depending on the complexity of the request and whether you need to submit documentation. Minor corrections are often processed immediately, while legal name changes may take longer.

Q7: Can I make a name change at the airport on the day of my flight?

It is not recommended to wait until the day of your flight to request a name change. While some corrections can be made at the airport, this process is subject to delays and complications. It’s always best to correct your name

11 Set 2024

How to Change Passenger's Name on an American Airlines Ticket: A Comprehensive Guide

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